Delivery Policy

Digital service — no physical shipping

GoInsta sells a digital service only: a paid promotion listing on the leaderboard at goinsta.top. Nothing is physically shipped, and there are no shipping charges or delivery addresses.

What delivery means

Your promotion is delivered when the Instagram handle you promoted appears on the GoInsta leaderboard, or — if it is already listed — when its cumulative total is increased by your payment and its rank is recalculated.

When it happens

• After you pay, Razorpay confirms capture of the payment to GoInsta by webhook.
• The listing is updated automatically once that confirmation is received — usually within a few minutes of a successful payment.
• Confirmation can occasionally take longer if Razorpay or network processing is delayed. A payment that is not captured does not create a listing.

If your listing has not appeared

Wait a few minutes and refresh the leaderboard. If it still has not appeared, contact GoInsta via the Contact page or at support@goinsta.top with the promoted handle and your Razorpay order ID or payment ID. If a captured payment was not delivered because of a technical error, the Refund & Cancellation Policy applies.